Question 1

What payment methods do you accept?

Accepted Answer

We accept payments via Paymob for Egypt and MENA customers — supporting Vodafone Cash and local mobile wallets — and Stripe for international credit and debit cards. A geo-detection layer automatically routes you to the right gateway based on your location and preferred currency.

Question 2

Can I change or cancel my plan at any time?

Accepted Answer

Yes, always. You can upgrade or downgrade through your dashboard at any time. Upgrades take effect immediately; downgrades apply at the start of your next billing cycle. Cancel whenever you like — no long-term contracts or exit fees.

Question 3

Does the Pro plan cover UAE and Saudi PDPL compliance?

Accepted Answer

Absolutely. The Pro plan includes our MENA Compliance Checker, which scans for UAE PDPL, Saudi PDPL, cookie consent implementation, and Arabic privacy policy requirements. We update our compliance database continuously as regional regulations evolve.

Question 4

Can I remove the Fahs logo from client reports?

Accepted Answer

Yes — white-labeling is an Agency-tier feature. You can remove all Fahs branding, apply your own logo and colors, use a custom domain, and embed our audit widget under your brand. It's the perfect solution for agencies offering audit services to their clients.

Question 5

Do you offer refunds?

Accepted Answer

We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied within the first 14 days, contact our support team for a full refund — no questions asked. After 14 days, you can cancel at any time and continue using the service until the end of your billing period.

Question 6

Which currencies do you support?

Accepted Answer

We support USD via Stripe for international customers and EGP via Paymob for Egyptian and MENA customers. Prices are always displayed clearly in your preferred currency, and local payment methods including mobile wallets are available for EGP payments.

Question 7

How many team seats are included in each plan?

Accepted Answer

The Free plan includes 1 seat. Pro includes 3 seats. Agency plans include 5–20 seats depending on your needs. Additional seats can be added for $10/month each. All team members get full dashboard access and can collaborate on audits and reports.

Choose Your Plan

Free

Pro

Agency

Full Feature Comparison

Pricing FAQs